FAQ
Frequently Asked Questions
Everything you need to know about OFFDIGITAL — for HR and employees.
General Questions
How is OFFDIGITAL different from a team-building trip?
The employee decides when and how to rest. HR doesn't coordinate, moderate, or manage logistics.
What does "digital detox" mean in practice?
It's complete disconnection from technology — no Wi-Fi, no screens, no notifications. Locations are designed to minimize digital stimulation and cognitive load.
How quickly can an employee use OFFDIGITAL?
Even within the same week. After selecting an option in the portal, OFFDIGITAL takes over organization — transport, stay, and return.
Questions for HR
What data does HR receive?
HR receives an aggregate program usage report and aggregated qualitative insights. OFFDIGITAL does not share sensitive data or information that could identify individual participants.
How do you measure program effectiveness?
We measure, among others, subjective digital overload (before/after), readiness to return to work, and qualitative participant feedback. The system can also anonymously signal elevated overload levels in the organization.
What does OFFDIGITAL implementation look like in an organization?
Implementation includes benefit pool configuration, user onboarding, and brief communication support. OFFDIGITAL supports the organization at this stage. HR doesn't have to manage trip logistics.
Who manages the program on the company side?
One contact person is enough. HR doesn't coordinate stays or handle program operations.
Does OFFDIGITAL require changes in organizational culture?
No. OFFDIGITAL was designed to work without implementing new processes and without burdening HR with additional responsibilities.
Does OFFDIGITAL integrate with our HR systems?
In the Ultimate package, we offer HR system integrations. In other packages, the portal works independently.
Questions for Employees
Can the employee bring someone?
Yes. In the portal, you can choose a solo stay, group stay (with the team), or with a family member (with employee surcharge).
What if an employee needs to urgently contact work or family?
During the stay, participants receive an emergency phone (dumbphone) enabling contact in urgent situations.
Does the employee have to take time off for the stay?
It depends on the organization's policy. OFFDIGITAL can function both within vacation days and as a separate regenerative benefit — arranged individually with the company.
Does OFFDIGITAL work for remote and distributed teams?
Yes. Locations are geographically distributed, and door-to-door transport enables participation regardless of the employee's work location.
Pricing Questions
Is the number of trips limited?
Yes. The organization defines the pool of available slots or OFFDIGITAL days in a given period. The system manages availability and queues to keep scale predictable in terms of cost and operations.
What if many employees want to use it at the same time?
Access is controlled through pools, limits, and queues. OFFDIGITAL is designed to prevent program overload and unpredictable costs.
For which organizations does OFFDIGITAL make the most sense?
For technology and knowledge-based teams where work is intensively digital and cognitively demanding.
Safety Questions
Is OFFDIGITAL a medical or therapeutic service?
No. OFFDIGITAL does not provide medical or therapeutic services. The program is preventive and regenerative in nature.
What if an employee needs psychologist support?
OFFDIGITAL offers access to psychologist support within a clearly defined scope. It's not therapy, but preventive support in situations requiring consultation.
Didn't find your answer?
We're happy to answer your questions and help tailor OFFDIGITAL to your organization.